Smart consulting: the new dynamic and modern concept of hotel consulting and revenue management




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WHY 2HS?


FOR 2 REASONS

We are 2 young co-founders, both from one of the most prestigious destinations of Italian tourism -Como and its lake-, both with a consolidated background in hospitality management and with particular expertise in the luxury segment.




OUR PHILOSOPHY

Smart Consulting is born, a new concept in hotel consultancy and training with a dynamic and modern approach that puts people first and not software. We don't believe in universal algorithms that can be adapted indiscriminately to every situation; instead, we place the human value and identity of each individual establishment at the centre of our work. Our tailor-made solutions look to the future, without distorting the basic principles of Made in Italy hospitality. Thanks to our smart plans, finally consultancy is for everyone.






SERVICES


BRANDING & HOTEL
REPOSITIONING

OPERATIONS
CONSULTING

REVENUE
MANAGEMENT

MARKETING
STRATEGY

PRE-OPENING
& START UP

STAFF
RECRUITMENT

MISTERY
GUEST & LQA

STAFF
EVALUATION

TEMPORARY
MANAGEMENT

WEB DESIGN,
SEO & MARKETING

HOSPITALITY
TRAINING

BUDGETING




EXPERIENCES


STEFANO

Stefano has a decade of experience in business and operational management of hotels, particularly luxury hotels, in the leisure, business and bleisure sectors. During his experience he has dedicated himself to analyzing performance, budgets, KPIs and service quality, adopting the most appropriate strategies to achieve goals.





ELEONORA

In spite of her young age, Eleonora has a wealth of experience in the hotel industry, where she stood out for her analytical and organisational skills. After managing the Front Office, she held various managerial roles in the Revenue,









COLLABORATIONS


5-STAR HOTELS

• Castiglion del Bosco Rosewood Luxury Hotel & Resort, Montalcino (SI)

• Castello di Velona Resort, Thermal Spa & Winery, Montalcino (SI)

• Belmond Castello di Casole, Casole d’Elsa (SI)

• Relais Mont Blanc Hotel & Spa, Courmayeur (AO)

• Hotel Caesar Augustus, Capri (NA)

• Grand Hotel Alassio, Alassio (SV)

• Argentario Golf Resort & Spa, Porto Ercole (GR)

4-STAR HOTELS

• Sheraton Lake Como, Como

• Grand Hotel Presolana, Castione d. Presolana (BG)

• Riviera Golf Resort, Cattolica (RN)

• Hotel Duomo, Rimini

3-STAR HOTELS

• Best Western Continental, Como

• Hotel Pagoda, Ischia (NA)



ABOUT US

  • " At Caesar Augustus, Stefano demonstrated excellent organizational skills, managing a demanding and complex clientele, always with a ready smile. "


    FRANCESCO SIGNORINI

    Owner at Caesar Augustus Hotel

  • " Stefano was an excellent, qualified and competent collaborator. He has been able to manage his role as a manager with professionalism and has provided an excellent service. He is also a good team leader who knows how to lead the team with enthusiasm towards the company's objectives. "


    AUGUSTO ORSINI

    Owner & Managing Director at Argentario Golf Resort & Spa

  • " During our collaboration in Castiglion del Bosco, Stefano demonstrated a high attention to detail and strong interpersonal skills. These are all essential characteristics for the hospitality industry. "


    MASSIMO FERRAGAMO

    Owner at Castiglion del Bosco Rosewood Luxury Hotel & Resort

  • " Eleonora represents the beginning of my career in the Sales & Marketing department. Thanks to her professionalism and passion, she has been able to give me a solid basis to continue on this ever-growing professional path. Eleonora is determination, maximum precision and above all a strong point of reference for her team. A large part of my professional success goes to her. "


    FEDERICA VENTURIELLO

    trained in Sales, Reservations & Events

  • " I have had the pleasure of working with Stefano and Eleonora in different establishments, which has enriched my knowledge. Very dedicated to his work, an excellent team leader and above all a team builder, Stefano has always dedicated great care to guest relations and customer satisfaction and has always been at the forefront in dealing with and solving any problem within the structure. The collaboration with Eleonora, especially in the management of events, has allowed me to learn a lot of a sector that I did not know (sales, revenue and reservation), thanks to the always effective communication, organization and respect for mutual roles.
    Two professionals who love impossible challenges and manage to make the best of sometimes problematic situations. I have met few people so humble and dedicated to their work, lucky those who choose to work with them. "


    GIUSEPPE AMODIO

    Restaurant / Food & Beverage Manager




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    •      Via Ennodio Como, Lombardia, 22100, Italia


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